CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Survey Management
- Custom Surveys
- Multiple Survey Channels
- Segmented Campaigns
- Custom Logo
- Custom Intro
- Inline Editing
- Text Analytics
- Sentiment Analysis
- Trends and Tagging
- Mentions
- Survey Stats
- Loyalty Meter
- NPS Over Time
Pricing Info
Pricing Info
Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $49/month or $39/month (Annual Billing)
- Email and Web
- 500 Responses
- Unlimited Surveys
- 2 Campaigns
- Conversations
- 50 Discounted Credits
- 25 Antlere Impact Credits
- 5 Analysis By Tag
- Customization & Branding (Logo Only)
- Campaign Dashboard
- Top Level Analysis
- Analysis by CSV properties
Basic – $99/month or $79/month (Annual Billing)
- All Basic Features
- Email, Web, Kiosk, and Link
- 1,250 Responses
- 5 Campaigns
- 125 Discount Credits
- 75 Antlere Impact Credits
- 10 Analysis By Tag
- Auto Tag Recommendations
- Customization & Branding (Logo and Intro)
- Survey Scheduling
Advanced – $149/month or $119/month (Annual Billing)
- All Intermediate Features
- Email, Web, Kiosk, Link and SMS
- 2,500 Responses
- 10 Campaigns
- 250 Discount Credits
- 125 Antlere Impact Credits
- 15 Analysis By Tag
Enterprise – By quote
- All Features
- Email, Web, Kiosk, Share, SMS, Voice, IVR
- Unlimited Responses
- Unlimited Surveys
- Unlimited Campaigns
- Unlimited Conversations
- Unlimited Discount Credits
- Unlimited Antlere Impact Credits
- Unlimited Analysis By Tag
- Unlimited Auto Tag Recommendations
- Full Customization & Branding
- Custom Questions
Integrations
Integrations
Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Working Woman, Sapphire, ChenOne
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, and more.
Company Email
sales@antlere.com
Company's Address
150 Aldersgate Street
London
United Kingdom
Antlere Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
sales@customersuccessbox.com
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
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It may not always be enough to simply compare Antlere and CustomerSuccessBox with one another. Even though useful functionalities, cost and user experience are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards won by every software. In many cases a less known solution may turn out to be a good choice that was distinguished with industry awards such as our Great User Experience Award which shows that regardless of lesser market presence it’s a worthy contender to the products that dominate the market.
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