What is better Answerbase or ZupportDesk? When scouting for the appropriate Customer Support Software for your firm it is suggested that you examine the features, costs, and other crucial info about the product and vendor. Here, you can examine the parallels and discrepancies between Answerbase (overall score at 8.2 and user satisfaction at N/A%) and ZupportDesk (overall score at 8.0 and user satisfaction at N/A%).
You may also check out their specific modules, for example features, plans, rates, conditions, etc. What is more, read the terms carefully for information on hidden costs, like, setup cost, separate support plan, upgrade fees, cloud storage fees, and others.
If you would like to quickly locate the optimal Customer Support Software according to our review team we advise you try out the following products: Zendesk, Freshdesk, Freshdesk Omni.
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
No Customer Support Software will manate to cater to all the requirements of a company. Even though core functionalities of Answerbase and ZupportDesk are obviously a priority you should also carefully study the integrations offered by every solution. Quote frequently you will already be working with some other B2B software in your company and it’s definitely more beneficial to opt for software that integrate well with each other. If you do that you can guarantee an effortless transfer of information between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.
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