Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Actionable content insights
- Adjust content assignments and functional permissions
- Admin answer drafting with version control
- Admin collaboration notes
- Advanced customization options
- Advanced moderation tools with content assignments
- Be notified about activity relevant to you
- Browse and create articles
- Browse content, post questions, answers and comments
- Code snippet sharing (with syntax highlighting)
- Collaborate with ther admins and moderators on answers
- Collaboration forms the best answers
- Control content and functional permissions
- Customize the look and feel of your user interface
- Default SEO functionality, can be modified by Admin users
- Document, video, and image responses
- Enable or disable community features including gamification
- Enterprise customers get access to a QA environment
- Feature specific content and members
- Import existing content and users
- Import/export content, users, and reports
- Insert your own analytics tools
- Integrate on a sub-directory or sub-domain
- Multilingual interface
- Private question management
- Q&A widgets on product pages to increase conversions
- Responsive design (mobile/tablet/computer)
- Revise queries and feedback to increase clarity
- Robust APIs available
- Scan for related content, subject experts, and queries
- Seamless user integration
- Seamless user integration (Single Sign-On)
- Standard and Advanced APIs
- Subscribe to topics and ask direct questions to subject matter experts
- Turn whatever ideas you have into a reality
- User group management (content access and permissions)
- Vote on the helpfulness and quality of answers
- Widget builders for your website and eCommerce product pages
Pricing Info
Pricing Info
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Basic Plan – $49/month
- Answerbase Q&A Platform
- Interface Customization
- Moderation Tools
- Responsive Design
- Social Login Options
- Widget Builders
- Your Domain Name
Professional Plan – $149/month
Includes all Basic Plan features, plus:
- Content API
- Content Drafting
- Content Insights
- Schedule Content Reviews
- Team Collaboration
Business Plan – $399/month
Includes all Professional Plan features, plus:
- Access Controls
- Advanced API
- Group Management
- Phone Support
- Single Sign-On
Enterprise Plan – Get a quote
Includes all Business Plan features, plus:
- Custom Development
- Custom Single Sign-On
- Education and Training
- Managed Integration
- Managed Setup
Integrations
Integrations
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
Company Email
info@answerbase.com
Contact No.
Company's Address
Carrer de Sants 125,
pral 1a Barcelona,
Catalunya 08028,
Spain
Answerbase Comparisons
Popular Answerbase Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
Both Answerbase and Vivantio were tested by a panel of independent SaaS experts who conducted a full analysis of all core aspects of every software. Their ultimate score was prepared with unique SmartScore system which gives an individual partial score to every element such as: main features, customer support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only factor important to a business so we do our best to pay attention to all facets of a product before calculating its final score.
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