Answerbase
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Actionable content insights
- Adjust content assignments and functional permissions
- Admin answer drafting with version control
- Admin collaboration notes
- Advanced customization options
- Advanced moderation tools with content assignments
- Be notified about activity relevant to you
- Browse and create articles
- Browse content, post questions, answers and comments
- Code snippet sharing (with syntax highlighting)
- Collaborate with ther admins and moderators on answers
- Collaboration forms the best answers
- Control content and functional permissions
- Customize the look and feel of your user interface
- Default SEO functionality, can be modified by Admin users
- Document, video, and image responses
- Enable or disable community features including gamification
- Enterprise customers get access to a QA environment
- Feature specific content and members
- Import existing content and users
- Import/export content, users, and reports
- Insert your own analytics tools
- Integrate on a sub-directory or sub-domain
- Multilingual interface
- Private question management
- Q&A widgets on product pages to increase conversions
- Responsive design (mobile/tablet/computer)
- Revise queries and feedback to increase clarity
- Robust APIs available
- Scan for related content, subject experts, and queries
- Seamless user integration
- Seamless user integration (Single Sign-On)
- Standard and Advanced APIs
- Subscribe to topics and ask direct questions to subject matter experts
- Turn whatever ideas you have into a reality
- User group management (content access and permissions)
- Vote on the helpfulness and quality of answers
- Widget builders for your website and eCommerce product pages
Pricing Info
Pricing Info
Answerbase offers free use for 30 days for a limited period of time, time and a total of four enterprise pricing packages for users to choose from. Give the details a look, and select the best option for your business:
Basic Plan – $49/month
- Answerbase Q&A Platform
- Interface Customization
- Moderation Tools
- Responsive Design
- Social Login Options
- Widget Builders
- Your Domain Name
Professional Plan – $149/month
Includes all Basic Plan features, plus:
- Content API
- Content Drafting
- Content Insights
- Schedule Content Reviews
- Team Collaboration
Business Plan – $399/month
Includes all Professional Plan features, plus:
- Access Controls
- Advanced API
- Group Management
- Phone Support
- Single Sign-On
Enterprise Plan – Get a quote
Includes all Business Plan features, plus:
- Custom Development
- Custom Single Sign-On
- Education and Training
- Managed Integration
- Managed Setup
Integrations
Integrations
Answerbase offers a comprehensive suite of developer APIs to help you create a Q&A solution for your specific needs or enable custom integration within your mobile apps, web properties, and others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, General Mills, Sagicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Answerbase is a knowledge management application for eCommerce and customer support.
Company Email
info@answerbase.com
Contact No.
Company's Address
Carrer de Sants 125,
pral 1a Barcelona,
Catalunya 08028,
Spain
Answerbase Comparisons
Popular Answerbase Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
All the data, information and statistics that we offered in this comparison were collated from official vendor websites, advertising resources available online, real-life experience from real customers as well as our own direct use of every solution by an expert. We put a lot of effort to comprehensively analyze each product, so we not only examine it on our own, but we also correlate our findings with experiences of other members from the SaaS community.
Page last modified