Salesforce CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Engagement
- Auto Dialer
- Local Phone Numbers
- Click-to-Call & CTI
- Smart Queuing
- IVR Tools
- Call Dispositions
- 2-Way SMS & MMS
- Voicemail Drop
- Fax Messaging
- Automated Emails
- Workflow Automation
- Drip Campaigns
- Automated Follow-ups
- Interest Generation
- Keyword Detection
- Skill & Performance-Based Routing
- Shared Team Inbox
- Custom Tags & Filters
- CRM App Integration
- Instant Logs
- 2-Way Data Sync
- CRM Screen Pop-up
- Incoming Call Alerts
- Reports & Analytics
Pricing Info
Pricing Info
Aloware is sold through a pay-per-user subscription model. Here are the available enterprise pricing plans you can choose from:
iPro – $45/user/month ($35 if billed yearly)
- Minimum of 3 users
- Maximum of 5 callers in queue
- 1 local number
- Unlimited storage
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Custom call hold music
- Cold transfer
- Warm transfer
- Unlimited ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Unlimited number of concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Unlimited call recordings
- Dashboard
- Call logs
- Analytics
- Reports
- Call transcripts
- Maximum of 5 sentiment detections
- Keyword analysis
- Mini CRM system
- Maximum of 5 historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Maximum of 10 1-on-1 onboarding sessions
- Maximum of 5 SLAs
uPro – $70/user/month ($50 if billed yearly)
- Minimum of 5 users
- Unlimited number of callers in queue
- 1 local number
- Unlimited storage
- International numbers
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Smart queuing
- Custom call hold music
- Cold transfer
- Warm transfer
- Queue callback
- Voice-supported IVRs
- Issue handling via text
- 3 ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Maximum of 10 concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Unlimited call recordings
- Dashboard
- Call logs
- Call whispering
- Call monitoring
- Call barging
- Custom filters
- Analytics
- Reports
- Automated workflows
- Conditional statements
- Missed follow-ups
- Call transcripts
- Unlimited sentiment detections
- Keyword analysis
- Mini CRM system
- Unlimited historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Unlimited 1-on-1 onboarding sessions
- Custom SLAs
xPro – $90/user/month ($70 if billed yearly)
- Minimum of 5 users
- Unlimited number callers in queue
- 1 local number
- Unlimited storage
- International numbers
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Smart queuing
- Custom call hold music
- Cold transfer
- Warm transfer
- Queue callback
- Voice-supported IVRs
- Issue handling via text
- Intent detection
- 3 ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Maximum of 10 concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Auto dialer
- Unlimited call recordings
- Dashboard
- Call logs
- Call whispering
- Call monitoring
- Call barging
- Custom filters
- Analytics
- Reports
- Automated workflows
- Conditional statements
- Missed follow-ups
- Call transcripts
- Unlimited sentiment detections
- Keyword analysis
- Mini CRM system
- Unlimited historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Unlimited 1-on-1 onboarding sessions
- Custom SLAs
Integrations
Integrations
Aloware integrates with the following:
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Pipedrive
- Hubspot
- Guesty
- Help Scout
- Zoho
- Google Ads
- Slack
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Urban Immersive, Express Trucking Group, RocktOffr
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aloware is a contact center app that lets teams and agents seamlessly engage with prospects and customers through various channels to create meaningful relationships.
Company Email
hello@aloware.com
Contact No.
Company's Address
Zynpass LLC dba Aloware
16060 Ventura Blvd., Suite 110, P 209, Encino, California 91436
USA
Aloware Comparisons
Popular Aloware Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Account and contact management
- Opportunity management and score
- Lead management
- Sales data
- File sync
- File sharing
- Sales forecasting
- Salesforce mobile app
- Contact manager
- Real-time visibility
- Drag-and-drop interface
- Dashboards
- Visual workflow
- Multi-currency support
- In-line editing
- Lead assignment and routing
- Rules-based lead scoring
- Einstein lead scoring
- Web-to-lead capture
- Campaign management
- Duplicate blocking
- Mass email
- Salesforce engage
- Email templates
- Campaign influence
- Einstein activity capture
- Calendar
- Sales console app
- Enterprise territory management
- Opportunity splits
- Salesforce CPQ and billing
- Contracts, orders, quotes, products, and price books
- Chatter, files, topics, and recommendations
- Case management
- Lightning bolt solutions
- Partner communities
- Lead registration
- Roles and permissions
- Process builder
- Lightning platform
- Web services API
- Google apps integration
- File storage per user
- Sandbox
- MuleSoft Anypoint Platform integration
Pricing Info
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
- Account and contact management
- Opportunity management
- Lead management
- Lead assignment and routing
- Customizable sales process
- Web-to-lead capture
- Email templates
- Mass email
- Campaign management
- Task management
- Activity feed
- Salesforce mobile app (with offline functionality)
- Chatter
- Files
- Topics and recommendations
- Configurable reports and dashboards
- Case management
- AppExchange
- Lightning app builder
- Data and file storage per user
- Inbox mobile and desktop apps
- Unlimited online training
- Read-only access to knowledge articles
- Duplicate blocking
- Standard success plan
- Google Apps integration
- Email integration with Outlook
Professional – $75/user/month
- All features of Essentials, plus…
- Lead registration
- Collaborative forecasting
- Forecasting mobile app
- Developer Sandbox
- 3 Campaign influence
- 2 Roles and permission per org
- 2 Customizable profiles per org
- 2 Customizable page layouts per org
- 1 Sales console app
- 3 Record types per object
- 5 Process builder per org
- Rules-based lead scoring
- Person accounts
- Lightning sync
- Products and price books
- Quotes
- Contracts
Enterprise – $150/user/month
- All features of Professional, plus…
- 5 Campaign influence
- Sales teams
- Calendar all
- Custom opportunity fields in forecasting
- Opportunity Splits
- Enterprise territory management
- Advanced reporting features
- Workflow and approval automation
- Unlimited custom profiles
- Unlimited custom page layouts
- Unlimited process builder per org
- Unlimited roles and permissions
- Unlimited record types per object
- 1 Partial Sandbox per org
- Web Services API
Unlimited – $300/user/month
- All features of Enterprise, plus…
- Developer Pro Sandbox
- 1 Full Sandbox per org
Integrations
Salesforce CRM integrates with the following business systems and applications:
- Force.com
- Heroku
- ExactTarget Fuel
- Third-party apps at Salesforce AppExchange
- Service Cloud
- Marketing Cloud
- Pardot,
- Desk.com
- Analytics Cloud
- Data Cloud
- JIRA
- Freshdesk
- FinancialForce
- LeadExec
- Samanage
- Zuora
- Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower
415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce CRM Comparisons
Popular Salesforce CRM Alternatives
Almost as crucial as features and user support quality are pricing packages offered by Aloware and Salesforce CRM. While price should not be the only element it’s definitely an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your team develops. You should be certain you don’t opt for plans that have complex tools that you won’t find useful and always try to get in touch with the vendor directly as big companies can often count on more affordable prices. You should also check out a free trial or demo of each service to spend at least some time working with it. It’s a useful experience that doesn’t ask you to spend any money and gives you a reliable overview of what it’s like to work with Aloware and Salesforce CRM.
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