What is better AlertOps or XEOX? Finding the suitable Customer Support Software product is as easy as assessing the good and weak functionalities and terms offered by AlertOps and XEOX. Here you can also match their all round scores: 8.0 for AlertOps vs. 8.0 for XEOX. Or you can verify their general user satisfaction rating, 98% for AlertOps vs. 98% for XEOX.
We suggest that you put some effort and study their unique features and determine which one is the better alternative for your company. What’s more keep in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global company or a mobile version to help you work on the go.
We realize that not all people have enough time to try out a large number of different services, so we created a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
It may not always be enough to simply compare AlertOps and XEOX with one another. While useful functionalities, pricing and user comments are all important and should be included when making a final decision, you should also check out the recognition and awards won by every solution. Frequently a less popular service may turn out to be a good choice that was a winner of many B2B awards such as our Supreme Software Award which reveals that despite lesser market popularity it’s a significant contender to the services that rule the market.
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