AlertOps
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Incident Alerts
- Communication Channels
- Smart Routing
- Incident & Alert Escalations
- Automated Workflows
- Mobil Incident Management
- On-Call Scheduling
- Integrations
- Dashboards & Reports
- Team Management
- Enterprise Security
Pricing Info
Pricing Info
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
- Android & iOS app
- Unlimited push & email notifications
- 125 SMS or 25 Voice notifications (US/Canada)
- 75 SMS or 25 Voice notifications (International)
- Unlimited teams
- On-call schedules
- Escalations
- Open API
- Integrations with monitoring tools
- Integrations with ChatOps
- Security roles
- Incident alert prioritization & deduplication
- Rich alerts
- Alert lifecycle monitoring
- Unlimited API requests
- Support via online help center
Standard – $8/month ($5 if billed annually)
- All features in Starter Pack, Plus:
- Unlimited SMS or Voice notifications (US/Canada)
- 25 SMS or 25 Voice notifications/user/month (International)
- Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
- All features in Standard Plan, Plus:
- Unlimited SMS or Voice notifications (International)
- Heartbeat tracking
- Integrations with external & ITSM tools
- Phone number for live call routing
- Limited custom workflows
- Alert suppressions & delays
- Unified notification rules
- Flexible routing
- Custom actions
- Custom alert mapping
- Incident opt-out
- Operations dashboard
- Reports on alerts & notifications
- Reports on incident management
Enterprise – $27/month ($23 if billed annually)
- All features in Premium Plan, Plus:
- Unlimited custom security roles
- Stakeholders communication
- Unlimited custom workflows
- Flexible grouping
- Manual alerts
- Message templates
- Access to conference bridge
- 24/7 Support for critical responses
- White glove customer onboarding
- Extended proof of concept
Integrations
Integrations
AlertOps integrates with:
- Slack
- Microsoft Teams
- Zoom
- Salesforce Case Management
- Zendesk
- VMware
- StatusPage.io
- Terraform Cloud
- Pipedrive
- SolarWinds
- Spiceworks
- Splunk
- GitLab
- GitHub
- FreshDesk
- FreshService
- Nagios
- Jira
- Jenkins
- ConnectWise Manage
- Confluence
- Bitbucket
- AWS CloudWatch
- AppDynamics
- BigPanda
- Manage Engine Service Desk Plus
- Microsoft Azure
- Google StackDriver
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The University of Memphis, Intel, Sanofi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
Company Email
sales@alertops.com
Contact No.
Company's Address
AlertOps Technology
125 Fairfield Way #330, Bloomingdale, Illinois, 60108
USA
AlertOps Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ITL-Aligned Processes
- Workflow Automation
- Incident & Problem Management
- SLA Management
- Change Management
- Asset Discovery
- Configuration Management
- Knowledge Base
- Self-Service Portal
- IT Service Catalogue
- Centralized System
- Collaboration Tools
- Code-Free Configuration
- Multi-Channel
Pricing Info
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Benefits
- Unrestricted access to the ITSM system
- Centralized IT service management
- In-house onboarding
- Consultancy services
Enterprise – by quote
- Sandbox technology environment
- Unlimited licenses
- Volume discounts
- Dedicated account manager
Integrations
HaloITSM integrates with:
- Salesforce
- Xero
- TeamViewer
- SQL Imports
- Webhooks
- Dynamics 365 CRM
- Go Integrator
- Lansweeper
- Database Lookups
- Ninja RMM
- Office 365
- Okta
- Splunk
- Jira Software
- Datto RMM
- Exchange Calendars
- Active Directory,
- SolarWinds Take Control
- SolarWinds RMM
- SolarWinds N-Central
- Microsoft Teams
- Azure Automation
- Azure DevOps
- TeamViewer
- Slack
- Sage 200
- PagerDuty
- Anydesk
- LogMeIn Rescue
- SCCM
- Connectwise Automate
- Beyond Trust
- Directory,
- Azure DevOps
- Business Central
- Active Directory
- Azure Automation
- Azure Active Directory
- and more!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, SIEMENS, NHS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HaloITSM is an IT service management solution that enables organizations and IT teams to implement automated and ITIL-aligned processes.
Company Email
sales@imaginehalo.com
Contact No.
Company's Address
Net Help Desk Limited
Beverley House, 2 Market Pl,
Stowmarket IP14 1DP, United Kingdom
HaloITSM Comparisons
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