What is better Alchemer or InMoment? Finding the most effective Customer Experience Management Software product is all about evaluating different solutions and determining the top program for your specific needs. Our exclusive system gives you a fast look at the general rating of Alchemer and InMoment. For total quality and performance, Alchemer scored 9.6, while InMoment scored 9.0. On the other hand, for user satisfaction, Alchemer earned 94%, while InMoment earned 100%.
Below it's also possible to check their functions, terms, plans, etc. to determine what application will be more suitable for your situation. One critical feature to evaluate is if the software can enable/disable limitations on different types of users to protect any critical corporate data.
We are aware that not all companies have the time to test a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Survey Tools category are: Sogolytics, Alchemer, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
Every time you pick a service that you believe will work best for your business you shouldn’t just pay attention to what professionals have to say about it. Quite frequently individual experience with the app may be different, depending on specific goals and requirements. This is why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable overview of how real users of Alchemer and InMoment rate their contact with the software. Our algorithm is built around complex analysis of product appearances on other sites, social media as well as blogs, so you will get a full and reliable overview of what other clients think about each service. In this case Alchemer got a total satisfaction rating at 94% while for InMoment 100% of users say they had a positive experience with it.
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