What is better Alchemer or InMoment? Examining products for the top Customer Experience Management Software does not always have to be hard. On our review platform, we enable you to match Alchemer and InMoment and right away analyze their distinct features. We allow you to examine their features, supported devices, customer support, pricing, terms, and more.
You can even compare their overall score (9.6 for Alchemer vs. 9.0 for InMoment) and overall customer satisfaction level (94% for Alchemer vs. 100% for InMoment). Devote time to compare your top choices and see which one is ideal for your company. Similarly, you have to consider the software company’s business viability; can they be relied upon and will they still be around in a few years time?
We did our best to prepare reviews of all popular Survey Tools solutions available on the market, but among them these three deserved our special attention: Alchemer, Qualtrics Research Core, Sogolytics.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
In the event you are still having doubts about which app will work best for your business it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how extensive is its online presence.For instance, if you look at Alchemer LinkedIn page you’ll learn that they are followed by 2602 people. In case of InMoment the number of followers on their LinkedIn page is 6049.
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