8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Smart FAQs
- Elastic Search + Airim Magic
- Multiple Contact Options
- Embed Forms and Surveys
- Leave Intent Triggers
- Strong Call to Action
- Tooltips
- Customizable Colors
Pricing Info
Pricing Info
Check out Airim’s basic and enterprise pricing options and see which ones suit your business best.
Free
- Up to 1,000 unique website visitors /month
- Unlimited FAQs
- Triggers and
- Targeted Messaging
- Lead Contact Form
Medium Traffic – $199/month
- All Free features
- Up to 100,000 unique
- website visitors /month
- API Integration (Zapier)
- Custom Forms and
- Targeted Offers
- 24 X 7 Priority Support
High Traffic – $799/month
- All Medium Traffic features
- Up to 1,000,000 unique
- website visitors /month
- Dedicated Account Manager
- Logic-based Forms
- Custom Reporting
Enterprise – Custom Enterprise Pricing
- All features
- Customer Interaction Newsfeed
- Custom Analytics Dashboard
- Data Loss Prevention (DLP)
- Other Custom Services
Integrations
Integrations
Airim integrates with the following business systems and applications:
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Practo, Zoomcar, Exotel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Airim widget is the quickest way for visitors to find the right content in the user's website or app. It helps them sell faster at scale, as well as get a highly accurate real-time picture of what the target market actually needs.
Company Email
hi@airim.co
Contact No.
Company's Address
Airim Inc.
Bengaluru, KA 560001
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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The software analyzed on this page are merely a small part of our complete Communications Software category and you should remember that there could be better services out there. If you would like to ensure you make the best possible choice for your business we strongly suggest that you test more software first. It may also be a good idea to consult our top 10 Communications Software ranking to see which software are currently the highest-ranking ones and leaders in the market.
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