Agiloft Agile Service Desk Suite

NOAWARDS
YET
Pricing:
Starting from $45
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-Service Portal
- Integrated Live Chat
- Customizable End User Interface
- Escalation Rules
- Workflows & Templates
- Graphical Workflow Editor
- Granular Permission Controls
- Management Dashboards
- Graphical Charts & Reports
- Integrated Customer Surveys
- Internal Help Desk
- Full Historical Audit
- Automatic License Alerts
- Single Sign-On
- APIs & Integrations
- Ticketing System Integration
- Barcode Scanner Integration
- Email & SMS Integration
- Calendar Integration
- RMA Management
- Repair Tracking
- Parts Ordering
- Windows Management Instrumentation
- ITIL & ITSM
Pricing Info
Pricing Info
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
- Up to 5 Power Users
- Up to 5 End Users
- Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
- All Free Features
- 5 Minimum Power Users
- Timer-Based Rules/5-Minute Intervals
- Support Portal
- Phone Support
Professional Unlimited – $65.00/license/month
- All Professional Features
- Multi-Language Support
- Unlimited End Users
- Customer Portals
- Employee Portals
Enterprise – $95.00/license/month
- All Professional Unlimited Features
- Web Services API
- REST API
- Python Scripting
- Perl Scripting
- JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Integrations
Integrations
Agisoft provides power users with tools they need to extend the capabilities of Agile Service Desk Suite via scripting, API, and JSON.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
U.S. Air Force, Chevron Corporation, Verizon Wireless
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A host of integrated service desk tools for efficient and alert operations.
Company Email
info@agiloft.com
Contact No.
Company's Address
Agiloft Inc.
460 Seaport Court, Suite 200
Redwood City, CA 94063
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic Updates
- CMDB Relationship Mapping
- Compare Systems
- Compliance Benchmarks
- Disaster Recovery
- Dynamic Agent Plugins
- Hosted Cloud Services
- Integrated CMDB Search
- Managed Service Providers
- Mobile Support
- Multi-Tenant
- Network Reporting
- PCI DSS
- PDF Output
- PowerShell
- Track Changes
Pricing Info
Centrel Solutions offers the following packages with its inclusions. Contact the vendor for their enterprise pricing details and other product information.
Technician
- Individual user
- Access on a single machine
- On-site auditing & reporting
- Track changes & compare items
- Create branded documentation
- Unlimited items (EULA)
- Annual subscription
- Support included
Cloud
- Unlimited users
- Web-accessible
- Centralized auditing & reporting
- Track changes & compare items
- Create documentation
- Purchase only what you need
- Annual subscription
- Support included
Enterprise
- Unlimited users
- Web-accessible with API
- Centralized auditing & reporting
- Track changes & compare items
- Create branded documentation
- Purchase only what you need
- Perpetual license
- Support renewed yearly
Unlimited
- Unlimited users
- Web-accessible with API
- Centralized auditing & reporting
- Track changes & compare items
- Create branded documentation
- Unlimited items (EULA)
- Perpetual license
- Support renewed yearl
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Quadris, ITSN, RedBlade
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A network documentation solution created for IT professionals, helping them manage their IT infrastructure by automatically generating network documentation. It supports a vast selection of technologies such as Active Directory, Windows, Unix, VMware, Hyper-V, SQL, Backup Exec, and Citrix to mention a few.
Company Email
sales@centrel-solutions.com
Contact No.
Company's Address
CENTREL Solutions
Witney Business and Innovation Centre
Windrush Park Road, Witney, Oxfordshire, OX29 7DX
United Kingdom
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It may not always be enough to just compare Agiloft Agile Service Desk Suite and XIA Configuration with one another. While useful features, cost and user experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards merited by each software. In many cases a less popular software may turn out to be an excellent choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that regardless of limited market popularity it’s a significant contender to the software that dominate the market.
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