Atera

NOAWARDS
YET
Pricing:
Starting from $45
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-Service Portal
- Integrated Live Chat
- Customizable End User Interface
- Escalation Rules
- Workflows & Templates
- Graphical Workflow Editor
- Granular Permission Controls
- Management Dashboards
- Graphical Charts & Reports
- Integrated Customer Surveys
- Internal Help Desk
- Full Historical Audit
- Automatic License Alerts
- Single Sign-On
- APIs & Integrations
- Ticketing System Integration
- Barcode Scanner Integration
- Email & SMS Integration
- Calendar Integration
- RMA Management
- Repair Tracking
- Parts Ordering
- Windows Management Instrumentation
- ITIL & ITSM
Pricing Info
Pricing Info
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
- Up to 5 Power Users
- Up to 5 End Users
- Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
- All Free Features
- 5 Minimum Power Users
- Timer-Based Rules/5-Minute Intervals
- Support Portal
- Phone Support
Professional Unlimited – $65.00/license/month
- All Professional Features
- Multi-Language Support
- Unlimited End Users
- Customer Portals
- Employee Portals
Enterprise – $95.00/license/month
- All Professional Unlimited Features
- Web Services API
- REST API
- Python Scripting
- Perl Scripting
- JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Integrations
Integrations
Agisoft provides power users with tools they need to extend the capabilities of Agile Service Desk Suite via scripting, API, and JSON.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
U.S. Air Force, Chevron Corporation, Verizon Wireless
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A host of integrated service desk tools for efficient and alert operations.
Company Email
info@agiloft.com
Contact No.
Company's Address
Agiloft Inc.
460 Seaport Court, Suite 200
Redwood City, CA 94063
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
info@atera.com
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
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When you compare different IT Asset Management Software software you shouldn’t just look at their features list and available pricing packages. Keep in mind the solution should be matching your needs and team so the more flexible their offer the better. Learn which systems are supported by Agiloft Agile Service Desk Suite and Atera and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this may be a deal breaker for many firms.
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