What is better Affinity or Salesforce Service Cloud? It’s a good idea to use our scoring system to help you get a general idea which CRM Software product is will work better for your business. For overall product quality, Affinity attained 9.1 points, while Salesforce Service Cloud gained 9.6 points. Meanwhile, for user satisfaction, Affinity scored N/A%, while Salesforce Service Cloud scored 97%.
Details about their unique elements, tools, supported platforms, customer service, plus more are provided below to provide you with a more versatile assessment. Don’t forget to get only the functions your company needs to avoid wasting money for functions which are redundant.
We are aware that not all people have the time to test a wide range of different products, so we created a list of suggestions that you may find useful. Our top selections for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No CRM Software will manate to solve all the needs of a company. While core features of Affinity and Salesforce Service Cloud should matter you should also carefully examine the integrations provided by a given software. In many cases your team will already be working with other types of SaaS software in your company and it’s always better to choose solutions that integrate well with each other. If you do that you can be certain of a reliable exchange of information between your teams and software used, which can considerably reduce time devoted to migrating between one solution and the other.
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