What is better Action1 or Salesforce CRM? It’s a good idea to use our scoring system to give you a general idea which CRM Software product is better for your business. For overall product quality, Action1 earned 8.9 points, while Salesforce CRM earned 9.7 points. Meanwhile, for user satisfaction, Action1 scored 94%, while Salesforce CRM scored N/A%.
Details about their functions, tools, supported platforms, customer support, and more are provided below to give you a more precise comparison. Remember to choose only the tools your business requires so you don’t waste resources for functions which are redundant.
We realize that not all people have the time to scrutinize dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
In the event you continue having doubts about which service will work best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular a given service is and how big is its online presence.For example, if you analyze Action1 LinkedIn page you’ll find out that they are followed by 30 users. In case of Salesforce CRM the number of followers on their LinkedIn page is 2120217.
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