Abhisi
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Collision Detection
- Tags
- Quick Replies
- Notes
- Insightful Reports
- Automations & Custom Folders
- Signatures
- Auto replies
- Powerful Search
- User Permissions
- Message Formatting
- Knowledgebase
- SSL Encryption
- IP White Listing
- Full Facebook integration
- Full Twitter integration
- Multi-channel support: email, Twitter, Facebook, web
- Social monitor features to track and compare competition
Pricing Info
Pricing Info
Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:
Abhisi Standard – $9/user/month
- 2 Mailboxes
- 5 Agents
- 1 Knowledge Base
- 5 GB Storage Space
- Message Viewed/Opened Tracking
- Quick Replies
- Auto Responder
- Automations (Workflows)
- Abhisi Branding
Abhisi Professional – $19/user/month
- All Standard Features
- Unlimited Mailboxes
- up to 100 Agents
- 2 Knowledge Bases
- Unlimited Storage Space
- Abhisi Help Widget
- 5 Facebook Pages
- 5 Twitter Pages
- Full Reports
- Agent Collision Detection
- Customer Happiness Ratings
- Remove Abhisi Branding
Abhisi Business – $49/user/month
- All Professional Features
- Unlimited Mailboxes
- Unlimited Agents
- 5 Knowledge Bases
- Unlimited Storage Space
- 10 Facebook Pages
- 10 Twitter Pages
Integrations
Integrations
Abhisi integrates with the following business systems and applications:
- MailChimp
- Shopify
- Slack
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.
Company Email
support@abhisi.com
Contact No.
Company's Address
Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada
Abhisi Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omnichannel Customer Support
- Self-Service Portals
- FAQs
- Knowledge Base
- Chat Widget
- Unified Team Inbox
- Ticket Management
- In-Ticket Collaboration
- To-Do Lists
- Task Reminders
- SLA Management
- Support Reports & Analytics
Pricing Info
DeskXpand offers three enterprise pricing plans for users to choose from. Here are the details of each plan:
Starter – $0
- Free for a lifetime
- Maximum of 3 users or agents
- Free 1-month support
- Email ticketing
- Self-service support portal
- Ticket & Website forms
- Ticket response
- Ticket status
- Ticket priority
- Requester’s details
- Ticket filtering
- Multiple file attachments
- Ticket conversations sorting
- Public & Private notes
- Customized ticket data fields
- Agent group & role management
- Customer/contact management
- Knowledge base articles, categories, & folders
- Customize public portal
- In-depth helpdesk reports & analytics
- Dashboard
- Support via email, ticket & knowledge base
Essential – $5/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Starter Plan, Plus:
- To-Do lists
- To-Do reminders
- Customized ticket statuses
- Business hours
- Dependent ticket data fields
- Dynamic ticket forms
- Multiple products
- Customized agent roles
- Customized company & contact data fields
- Customer timelines
- Approval processes
- Article templates
- Customized email servers
Premium – $7/agent/month (annual billing)
- Unlimited no. of users or agents
- Software updates
- Free lifetime support
- All features in Essential Plan, Plus:
- Ticket templates
- Ticket assignment load balancing
- Multiple Business hours
- Multiple products content management
- Customized CSS
- Fully Customized portal
- Customized domain mapping
- Data export
Integrations
DeskXpand integrates with:
- Amazon Web Services
- Salesforce
- Microsoft Dynamics CRM
- Magento
- Shopify
- Trello
- Jira
- Google Forms
- SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Analista de Sistemas, Scott A. Precourt
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Company Email
sales@deskxpand.com
Contact No.
Company's Address
DeskXpand
Biztech IT Consultancy Pvt. Ltd., C/801, Dev Aurum Commercial, Near Anandnagar Cross Roads, Prahlad Nagar, Ahmedabad - 380015, Gujarat
India
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Every time you choose a app that you are sure will work best for your company you shouldn’t only limit yourself to what experts have to say about it. Very often individual experience with the product will vary, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you an immediate impression of how actual users of Abhisi and DeskXpand rate their experience with the app. Our system is built around complex analysis of product mentions on other sites, social networks and blogs, so you will obtain a comprehensive and reliable overview of what other customers think about each app. In this example Abhisi has a total satisfaction rating at 100% while for DeskXpand 98% of users claim they had an enjoyable experience with it.
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