What is better ZupportDesk or Helpdesk Pilot? Finding the perfect Help Desk Software for your firm is crucial to growing your company’s efficiency. In our platform, it is simple to review different solutions to see which one is the proper software for your needs. Here you can match ZupportDesk vs. Helpdesk Pilot and look at their overall scores (8.0 vs. 7.2, respectively) and user satisfaction rating (N/A% vs. 99%, respectively).
You can also browse the specifics of rates, terms, plans, features, tools, and more, and decide which software offers more advantages for your business. In general, select the software which helps you to scale the features and price terms to match your business growth or lack of it.
At the moment, the most significant services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Both ZupportDesk and Helpdesk Pilot were reviewed by a group of independent B2B experts who conducted a thorough study of all crucial aspects of each product. Their ultimate rating was calculated with unique SmartScore model that provides an individual partial score to each factor like: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a business so we make sure we pay attention to all aspects of a service before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
