What is better ZupportDesk or BlackBeltHelp AI? Specific organizations require different types of Help Desk Software. To learn which solution meets your requirements, think about evaluating various solutions feature by feature an taking into consideration their conditions and prices. Likewise, you may get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: ZupportDesk (8.0) vs. BlackBeltHelp AI (8.0) for general quality and efficiency; ZupportDesk (N/A%) vs. BlackBeltHelp AI (N/A%) for user satisfaction rating. Examine their strong and low points and decide which software is a more sensible choice for your company. One simple but effective way is to write the pros and cons of both services next to each other and see which app is better.
We did our best to review all popular Help Desk Software products available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
No Help Desk Software will manate to solve all the needs of a specific team. While main functionalities of ZupportDesk and BlackBeltHelp AI should matter you should also thoroughly explore the integrations provided by a given service. In many cases your team will already be working with various kinds of B2B software in your company and it’s definitely wiser to go with products that integrate well with each other. If you do that you can ensure a reliable transfer of data between your teams and services, which can significantly reduce time devoted to migrating between one service and the other.
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