What is better Zendesk Chat or Pluck? You can use our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Zendesk Chat attained 8.5 points, while Pluck gained 7.5 points. At the same time, for user satisfaction, Zendesk Chat scored 100%, while Pluck scored 93%.
Details about their unique elements, tools, supported platforms, customer service, and more are provided below to provide you with a more correct analysis. Don’t forget to purchase only the functions that you need to avoid wasting cash for features which are redundant.
In case you you need to quickly find the top Customer Support Software according to our experts we suggest you take a look at the following products: Freshdesk, Zendesk, Freshdesk Omni.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Almost as essential as features and user support quality are pricing options provided by Zendesk Chat and Pluck. Although pricing should not be the only factor it’s without a doubt an important thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up when your team expands. Be sure that you don’t choose plans that have additional tools that you won’t find useful and always try to contact with the vendor directly because enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and provides you with a solid overview of what it’s like to work with Zendesk Chat and Pluck.
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