What is better Zoho CRM or Prophet CRM by Avidian? You have such a huge number of CRM Software choices in today’s state of that industry that deciding on the best product is often difficult. On our comparison page, it is simple to review the functions, pricing terms, available plans, and more details of Zoho CRM and Prophet CRM by Avidian.
It’s also possible to examine their score (9.4 for Zoho CRM vs. 8.2 for Prophet CRM by Avidian) and user satisfaction level (92% for Zoho CRM vs. 100% for Prophet CRM by Avidian). The scores and ratings provide you with an overall idea how both these software products perform. Moreover, find out if the solution can integrate with the company’s current business apps to promote greater productivity.
Our experts made sure to prepare reviews of all popular CRM Software services available out there, but among all the ones we reviewed these three deserved our special attention: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
Leads
Contacts
Accounts
Opportunities / Deals
Tasks, events, call logs, and notes
CRM views
Advanced filters
Status updates
Direct messages
Attach files to feeds
Follow up rules
Twitter, Facebook & Google+ integration
10 Email templates
Email opt-out
Free Email support
Live Chat
Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
All features from Free Plan +
Workflow rules
Email insights
Workflow conversion
Tags and groups
Scoring rules
Webforms
Sales forecasting
Custom fields
Roles and profiles
Document library
Charts and KPIs
Secure, encrypted transmission
Call center connectors
Free Email, Live Chat and Toll-Free call support
Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
All Features from the Standard Plan +
Social CRM
Web-to-case forms
Validation Rules
Automatic Field Updates
Webhooks
Blueprint – Process management
Macros
Email integration
Inventory management
Google AdWords integration
Sales signals – Real-time notifications
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
All Features from the Professional Plan +
Multi-user portals
Custom Modules and Buttons
SalesInbox – Email for salespeople
Canvas – Visual CRM view
Auto Responders
Email Parser
Data Encryption
Subforms
Zia Voice – Conversational AI
Conditional Fields
Mobile SDK and App Distribution
BI Tools – Target meters, Anomaly detectors, Predictive AI
Free Email, Live Chat and Toll-Free call support
Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
Extend Zoho CRM’s potential with over 400+ integrations and extensions. Here are some of the popular ones:
Google G Suite
Microsoft Office 365
Google Ads
Slack
Mailchimp
QuickBooks
PandaDoc
Xero
Facebook
LinkedIn
Whatsapp
WeChat
Join.me
Zoom
Dropbox
OneDrive
Survey Monkey
Shopify
PayPal
Trello
Eventbrite
SimplyCast
GoToMeeting
AdobeSign
GoToWebinar
DocuSign
Zendesk
Hubspot
Zoho Cliq
Zoho Meetings
Zoho Finance Suite
Zoho Mail
Zoho Desk
Zoho Writer
Zoho ShowTime
Zoho Social
Zoho Campaigns
Zoho SalesIQ
Zoho Projects
Zoho Creator
Zoho Analytics
Zoho Survey
Zoho Webinar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A go-to product for many businesses of different types and sizes, Zoho CRM is a true leader in the CRM software category. It is easy to use from its contact management module to its customer engagement interface. The platform also includes powerful automation and reporting features. It is great for omnichannel CRM.
Users can avail of the subscription or perpetual-based options offered by Prophet CRM. There are two editions of the app: Team and Enterprise. The following are the pricing details of both editions:
Team
Subscription: $55/month/user (billed annually)
Perpetual: call 800-399-8980 for quote
Licensing: 2 or more users
Customizable contact management
Extend Outlook contact management to include company, opportunity, and product associations
Dynamic filtering, sorting, and reporting
Customizable dashboard
Mobile web and iPhone app clients
Cloud based hosting at no additional charge
Workflow management
Sales automation
Dynamic analytics reporting
Data sharing access management
Email tracking and sharing (requires Exchange or Office 365)
Extensive data integration options
Enterprise
Subscription: $65/month/user (billed annually)
Perpetual: call 800-399-8980 for quote
Licensing: 2 or more users
All Team Features
Unlimited departments
Department specific templates, fields, and forms
Data and record sharing access management across departments
Both Zoho CRM and Prophet CRM by Avidian were evaluated by a panel of reliable SaaS experts who carried out a full study of all crucial aspects of each service. Their final score was calculated with unique SmartScore system that gives an individual partial score to each element including: main features, client support, mobile support, security, client satisfaction and reviews in other media. We know useful features are not the only factor crucial to a business so we do our best to pay attention to all facets of a product before coming up with its final score.
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