What is better Zoho BugTracker or NinjaOne (Formerly NinjaRMM)? Purchasing the right IT Management Software product is as easy as evaluating the strong and weaker characteristics and terms offered by Zoho BugTracker and NinjaOne (Formerly NinjaRMM). Here it's also possible to match their overall scores: 8.5 for Zoho BugTracker vs. 8.6 for NinjaOne (Formerly NinjaRMM). Or you can check their general user satisfaction rating, 100% for Zoho BugTracker vs. 93% for NinjaOne (Formerly NinjaRMM).
We suggest that you take some time to analyze their specific functions and decide which one is the better option for your business. Likewise, don’t forget to take into account your company’s or industry’s unique case, for example, a multilingual software for a global team or a mobile app to help you work away from your office.
In case you you need to quickly locate the optimal IT Management Software according to our experts we advise you take a look at one of these services: aqua cloud, monday.com, Norton Security.
Zoho BugTracker integrates with most of Zoho’s customer management, project management, and business intelligence apps, as well as third-part IT management apps:
Zoho CRM
Zoho Reports
Zoho Support
Zoho Projects
GitHub
Box
Desk.com
Bitbucket
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Application development and bug tracking system that eases the development process and enables user to track and fix bugs on time.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
It may not always be enough to simply compare Zoho BugTracker and NinjaOne (Formerly NinjaRMM) against each other. While reliable functionalities, cost and user reviews are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by every app. Frequently a less popular solution may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that regardless of lesser market popularity it’s a significant rival to the services that dominate the market.
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