What is better Zoho Assist or Oncourse CRM? If you’re having a hard time picking the right CRM Software product for your needs, we suggest that you do a comparison of the available software and see which tool offers more positive aspects. For instance, here you can examine Zoho Assist (overall score: 8.5; user rating: 98%) vs. Oncourse CRM (overall score: 8.0; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has better pricing plans for your current budget. Having a clear table to match their features will significantly boost the possibility of obtaining the right product for your company. Pay attention to other aspects of the software such as if it’s easy to use, adaptability, scalability, and pricing options.
Users who don't have much time or need a Customer Support Software suggestion from our experts might want to try out these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
If you test various CRM Software services you shouldn’t just look at their list of features and available pricing plans. Pay attention to the fact that the solution should be adjusted to your standards and company so the more flexible their offer the better. Check what OSes are supported by Zoho Assist and Oncourse CRM and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this could be a deal breaker for many companies.
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