Accelo
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended access
- Web-based technical console
- Two-way screen sharing
- File-transfer
- Multi-monitor navigation
- Reboot and Reconnect
- Send Ctrl+Alt+Del
- UAC compatibility
- Clipboard sharing
- Instant chat
- Mac support
- Support and operating system
- SSL and 128-bit AES encryption
- Customer widgets
- Reports
Pricing Info
Pricing Info
Zoho Assist has three plans in their offer.
Lifetime free plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Remote Support
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
- Inclusive of all Free Features
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- ZenDesk Integration
- 2 Concurrent Sessions
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
- Inclusive of All Standard Features
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Two-way Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- Customer Widget
- 4 Concurrent Sessions
Unattended Access
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
- Computer Grouping
- Group permissions
- Deployment
- Wake on LAN
- Session Notes
- File Transfer
- Rebranding
- Remote Power Options
- Session Confirmation
- Mobile Apps (iOS, Android)
- Unlimited Technicians
- Advanced Reports
Integrations
Integrations
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
- Salesforce
- Bitium
- BigCommerce
- WordPress
- Freshdesk
- Google Analytics
- Highrise CRM
- Microsoft Dynamics CRM
- JIRA
- Drupal
- Desk.com
- Zapier
- MailChimp
- Zendesk
- Shopify
- Magento
- Sugar CRM
- Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
Zoho Assist Comparisons
Popular Zoho Assist Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Process automation
- Sales module
- Team scheduling
- Client records
- Synchronization
- Timers
- Mobile app
- Automated notifications
- Quotes
- Project planning
- Project tracking
- Project collaboration
- Activity stream
- Task management
- Time tracking
- Expenses
- Invoicing
- Client portal
- Issues dashboard
- Integrations
Pricing Info
Accelo offers various products you can mix and match and choose from. There’s also a free trial available which you can get by signing up in Accelo. For the products, here are its pricing details:
Sales
Sales Plus – $16/user/month (billed annually) or $19/user month-to-month
- Client Portal
- Email Campaigns
- Quotes
- Smart CRM & Email Tracking
- Sales Tracking
- Tasks, Notes & Attachments
Sales Premium – $34/user/month (billed annually) or $39/user month-to-month
- All Sales Plus Features
- Automated Triggers and Notifications
- Customized Business Processes
- Team Scheduling
- Unlimited Custom Sale Types
Projects
Projects Plus – $16/user/month (billed annually) or $19/user month-to-month
- Client Database & Email Tracking
- Client Portal
- Client Signoffs & Approvals
- Project Management
- Tasks, Notes & Attachments
- Time Billing & Invoicing
Projects Premium – $34/user/month (billed annually) or $39/user month-to-month
- All Projects Plus Features
- Automated Triggers & Notifications
- Customized Business Processes
- Expenses
- Team Scheduling
- Unlimited Custom Projects Types
Service
Service Plus – $16/user/month (billed annually) or $19/user month-to-month
- Client Database
- Client Portal
- Client Signoffs & Approvals
- Email Tracking
- Service & Issue Tracking
- Tasks, Notes & Attachments
- Time Billing & Invoicing
Service Premium – $34/user/month (billed annually) or $39/user month-to-month
- All Service Plus Features
- Automated Triggers & Notifications
- Customized Business Processes
- Expenses
- Team Scheduling
- Unlimited Custom Issue Types
Retainers
Retainers Plus – $16/user/month (billed annually) or $19/user month-to-month
- Contract & Retainer Tracking
- Client Database
- Client Portal
- Client Signoffs & Approvals
- Email Tracking
- Tasks, Notes & Attachments
- Time Billing & Invoicing
Retainers Premium – $34/user/month (billed annually) or $39/user month-to-month
- All Retainers Plus Features
- Automated Triggers & Notifications
- Customized Business Processes
- Expenses
- Team Scheduling
- Unlimited Custom Retainer Types
ServOps (includes all products above in one)
ServOps Plus – $34/user/month (billed annually) or $39/user month-to-month
- All Plus Plan Features of Sales, Projects, Service, and Retainers Products
ServOps Premium – $69/user/month (billed annually) or $79/user month-to-month
- All ServOps Plus Features
- Automated Triggers & Notifications
- Customized Business Processes
- Expenses
- Team Scheduling
- Unlimited Custom Sale, Project, Ticket and Retainer Types
Integrations
Accelo integrates with the following business systems and applications:
- Office 365
- Google for Work
- Salesforce
- MailChimp
- QuickBooks
- Xero
- Authorize.net
- PayPal
- JIRA
- Stripe
- Campaign Monitor
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Angie’s List, Relevant, ZirMed
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Accelo is a cloud-based software that combines simple and powerful tools for professional services for businesses. It automates various processes to increase productivity and profitability. It comes with tools for sales, projects, services, retainers, and servops. The platform also integrates with many third-party apps such as G Suite, Office 365, Xero, Quickbooks, and more.
Company Email
Contact No.
Company's Address
530 Howard St, Floor 2
San Francisco, CA, 94105
USA
Accelo Comparisons
Popular Accelo Alternatives
You should pay attention to the fact that even though both Zoho Assist and Accelo may have an outstanding array of features every app could be designed for a different company size. If you are studying different apps you may want to pay attention to a company type they are aimed at. Certain features could scale up effectively for big enterprises but if you own a small or medium business it’s often better to refrain paying for advanced features that you might never have a chance to use.
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