What is better Medallia Concierge or Salesforce CRM? With different features, pricing, conditions, and more to compare, choosing the best CRM Software for your company is hard. Nevertheless by using our system, it's easy to match the features of Medallia Concierge and Salesforce CRM including their general SmartScore, respectively as: 8.0 and 9.7 for overall score and N/A% and N/A% for user satisfaction.
You can also compare them feature by feature and see which software is a better fit for your business. Don’t forget to ask for a free trial first prior to opting in for a plan to get a firsthand experience how the program works in practical situations.
Currently, the leading solutions in our Customer Service Software category are: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
All the data, facts and reviews that we presented in this table were gathered from official company sites, marketing content available online, actual experience from real customers as well as our own everyday use of each solution by an expert. We do our best to comprehensively examine each app, so we not only test it on our own, but we also compare our observations with opinions of other people from the SaaS community.
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