What is better Medallia Concierge or Salesforce CRM? If you’re having a hard time choosing the right CRM Software product for your situation, try to compare the available software and see which tool offers more benefits. For example, here you can assess Medallia Concierge (overall score: 8.0; user rating: N/A%) vs. Salesforce CRM (overall score: 9.7; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to match their features will significantly improve the odds of finding the best product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing options.
Currently, the leading solutions in our Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
The apps examined on this page are merely a small part of our entire CRM Software category and you should remember that there might be better services available. If you would like to make sure you make the wisest choice for your company we strongly urge you to compare more products first. You can also consider to consult our top 10 CRM Software ranking to see which solutions are now the best ones and dominate the market.
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