What is better Zailab or Sharpen? Selecting the most appropriate Customer Support Software for your company is hard with various features, choices, and offers to choose from. However, using our review platform will allow you to simplify the necessary steps by getting all crucial apps in one location.
For instance, you can compare Zailab and Sharpen for their features and overall scores, in this case, 8.0 and 7.4, respectively. Furthermore, you can check which software has superior general user satisfaction rating: N/A% (Zailab) and N/A% (Sharpen) to determine which software is better for your business. Don’t just choose the software with the lowest price, but the solution that offers the best value for your money.
In case you you would like to quickly find the optimal Call Center Software according to our experts we advise you try out one of these solutions: Freshdesk Contact Center, JustCall, Zendesk.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
In the event you are still having doubts about which product will perform best for your business it might be a good idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given software is and how extensive is its online presence.For example, if you look at Zailab LinkedIn page you’ll see that they are followed by 491 people. In case of Sharpen the volume of followers on their LinkedIn page is 565.
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