Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Click to Dial
- Contact Journey
- Conversation Journey
- Incoming Call Notification
- Recording Playback
- Customer Weather Information
- Omni-Channel Hub
- Create Notes
- Customer Tagging
Pricing Info
Pricing Info
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AskOsca, RamsayMedia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Company Email
Contact No.
Company's Address
10th Floor, Portside,
4 Bree St, Foreshore, Cape Town, 8001,
South Africa
Zailab Comparisons
Popular Zailab Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
In case you continue having second thoughts about which solution will be best for your business it may be a sensible idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular each software is and how big is its online presence. For instance, in case of Facebook Zailab has 1830 likes on their official page while Pulsedesk profile is liked by 36 users.
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