What is better YouTrack or NinjaOne (Formerly NinjaRMM)? If you wish to get a quick way to learn which IT Management Software product is better, our exclusive system gives YouTrack a score of 8.7 and NinjaOne (Formerly NinjaRMM) a score of 8.6 for overall quality and performance. Furthermore, YouTrack is rated at 88%, while NinjaOne (Formerly NinjaRMM) is rated 93% for their user satisfaction level.
You can also compare their product details, such as features, tools, options, plans, costs, and others. See if the software allows you to customize at least part of its processes to make sure the app complements your own business procedures.
We did our best to review all popular solutions that you can find on the market, but among them these three caught our special attention: .
YouTrack offers options to subscribe monthly or yearly, or to purchase a stand-alone license. Rates per plan vary depending on number of users, storage limits, and number of projects.
YouTrack InCloud
10 users – 5GB – no private projects – free
15 users – 10GB – $20/month or $200/year
25 users – 10 GB – $ 75.00/month or $750/year
50 users – 15 GB – $ 150/month or $1,500/year
100 users – 20 GB – $ 300/month or $3,000/year
500 users – 50 GB – $ 500/month or $5,000/year
2,000 users – 100 GB – $ 1,000/month or $10,000/year
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You don’t want exclusively a wide range of features and adjustable pricing plans from a well-known IT Management Software. Almost as important as key features is a trustworthy customer support. You want to make sure that when you have any questions about YouTrack or NinjaOne (Formerly NinjaRMM), or you struggle with some problems, or perhaps you’ll want to request a certain update or feature useful to your company you can count on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. It’s also a major asset if you can enjoy individual training or at the very least an FAQ you can use.
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