What is better Yotpo or Knexus Customer Services? The best Customer Experience Management Software is a program that can tackle your company’s unique needs. It is possible to determine which solution works really with your industry if you review several products before you decide which one is the best.
For instance, Yotpo and Knexus Customer Services are scored at 9.2 and 6.9, respectively, for overall quality and performance. Similarly, Yotpo and Knexus Customer Services have a user satisfaction rating of 91% and 100%, respectively, which suggests the general feedback they get from customers. Better yet, reach put to a current customer of the software and ask for their comments about the software in question.
Currently, the leading solutions in our Reputation Management Software category are: Hootsuite, Yotpo, Qualtrics CX.
Yotpo offers seamless integration with 26 eCommerce platforms including Shopify, Magento and BigCommerce. It provides integration with all leading help desk software apps like Zendesk, desk.com and Freshdesk.
Yotpo is an official business partner of Google and Facebook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Staplers, CAMPSAVER, Beardbrand
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.
If you are still having second thoughts about which solution will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are usually a way to see how popular every software is and how wide is its online presence. For example Yotpo Twitter account has currently 13463 followers. At the same time Knexus Customer Services Twitter is followed by 4204 users.
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