Yonyx
vsHybrid.Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Authoring
- Internal Use
- External Use
- Analytics & Management Reports
- Publishing
- User & Guide Administration
- APIs
Pricing Info
Pricing Info
Intern – $6/user/month
- Authoring Tools except Clone Guides
- Unlimited Internal Incidents
- Responsive view for Agent traversal
- Mobile compatible (for field agents)
- Yonyx Landing Page – Browse Guides
- Embed Yonyx Landing Page in CRM
- Guide, User, Author Activity Reports
- 2 Lines of Businesses
- 1 Catalog Per Line Of Business
- User and Guide Administration
- Email Support
Junior – $11/user/month
- All Intern features
- Co-Branding of guides – fonts/colors/size/logos
- Email Customer Compliments and Escalations to Author
- Cumulative Tranversal Analytics
- 2 Lines of Businesses
- 4 Catalogs Per Line of Business
- Email and Phone Support
Professional – $17/user/month
- All Junior features
- Clone GuidesFull text search across all published guides
- Generate Yonyx OneClickTM Transcript for CRM integration
- Create ticket in CRM from Yonyx Guides
- Incident Details – including csv export
- 2 Lines of Businesses
- 8 Catalogs per Line of Business
- Javascript APIs
- REST APIs
- Email and Phone Support
- Account Management
Executive – $22/user/month
- All Professional features
- Single-Sign-On (SSO) Integration
- Unlimited Lines of Businesses
- Unlimited Catalogs per Line of Business
- URL Branding
Integrations
Integrations
Yonyx integrates with the following business systems and applications:
- Zendesk
- Microsoft Dynamics CRM
- Freshdesk
- Salesforce Desk.com
- Salesforce Service Cloud
- NetSuite
- Oracle RightNow Contact Center Experience
- ServiceNow
- Oracle Service Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fonality, Mailstreet, McNally, Apptix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Yonyx provides a cloud based platform for your subject matter experts to build decision tree driven interactive guides for customer service.
Company Email
sales@yonyx.com
Contact No.
Company's Address
Yonyx, Inc.
640 W. California Avenue, Suite 210
Sunnyvale, CA 94086, USA
Yonyx Comparisons
Popular Yonyx Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead Generation
- Customer Support
- Integrations with Popular Messenger Apps
- Site Chat Widger/Chatbot Builder
- Easy and Seamless Human Agent Takeover
Pricing Info
Hybrid.Chat offers the following basic and enterprise pricing packages:
Starter – Free
- 100 monthly conversations
- 1 Chatbot or domain
- Embed Widgets
Basic – $29/month or $25/month (Annual Billing)
- 1,000 monthly conversations
- 3 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Pro – $49/month or $39/month (Annual Billing)
- 10,000 monthly conversations
- 10 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Agency – Custom Enterprise Pricing
- Unlimited monthly conversations
- Unlimited Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Integrations
Hybrid.Chat integrates with the following business systems and applications:
- Slack
- MatterMost
- Telegram
- HipChat
- SalesForce
- Zoho CRM
- HighRise
- SugarCRM
- PipeDrive
- HelpDesk
- Zendesk
- Freshdesk
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
Company Email
hello@hybrid.chat
Contact No.
Company's Address
Smarter.Codes
F 429, Industrial Area
Phase 8b, Mohali
India
Hybrid.Chat Comparisons
Popular Hybrid.Chat Alternatives
When you compare different Customer Support Software apps you shouldn’t simply explore their features list and offered pricing packages. Consider that the solution must be adjusted to your requirements and team so the more flexible their offer the better. Explore what platforms are supported by Yonyx and Hybrid.Chat and make sure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and geographies are supported, as this may be a key element for many companies.
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