Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- UC Service Delivery Platform
- Centralized Management
- Intuitive Web Interface
- Virtual Phone System
- Softphone Application
- Geographical Flexibility
- VoIP Compatibility
Pricing Info
Pricing Info
Yeastar Cloud PBX is purposely built for SMBs, so it doesn’t offer an enterprise pricing plan. Contact the vendor for a tailored quote.
Integrations
Integrations
Yeastar Cloud PBX works with worldwide SIP trunks and mainstream IP phones. It also integrates with the following hotel software solutions, CRM tools, communications systems, and other third-party applications:
- char
- EasyLynq
- SugarCRM
- Salesforce
- Zoho
- Microsoft Dynamics 365
- Outlook
- Google Contacts
- Xtelsio CTI
- AsterSwitchboard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechNet S.R.L, Meituan-Dianping, Ing. Lucarelli & C.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified communications solution that helps PBX providers and telecom resellers accelerate business growth and deliver optimal customer experiences.
Company Email
sales@yeastar.com
Contact No.
Company's Address
Yeastar Information Technology Co., Ltd.
5/F, No. 63-2 Wanghai Road,
2nd Software Park,
Xiamen 361008,
China
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
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In the event you are still having doubts about which service will perform best for your company it might be a sound idea to examine each service’s social metrics. These metrics are quite often a way to see how popular a given service is and how large is its online presence.For example, if you check Yeastar Cloud PBX LinkedIn page you’ll see that they are followed by 3683 users. In case of Freshdesk Contact Center the number of followers on their LinkedIn page is 19299.
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