What is better Yeastar Cloud PBX or Freshdesk Contact Center? To make sure you purchase the most useful and productive Business Phone Systems for your firm, you need to compare products available on the market. For instance, here it is possible to match Yeastar Cloud PBX’s overall score of 8.8 against Freshdesk Contact Center’s score of 9.2. You can even examine their general user satisfaction: Yeastar Cloud PBX (90%) vs. Freshdesk Contact Center (100%).
Furthermore, you can assess their good and bad points feature by feature, including their contract conditions and costs. By comparing products you are sure that you pick the right software for your business. It goes without saying you must understand your specific needs to realize which software addresses those needs.
We know that not all people have the time to scrutinize a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Business Phone Systems category are: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
Yeastar Cloud PBX works with worldwide SIP trunks and mainstream IP phones. It also integrates with the following hotel software solutions, CRM tools, communications systems, and other third-party applications:
char
EasyLynq
SugarCRM
Salesforce
Zoho
Microsoft Dynamics 365
Outlook
Google Contacts
Xtelsio CTI
AsterSwitchboard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechNet S.R.L, Meituan-Dianping, Ing. Lucarelli & C.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications solution that helps PBX providers and telecom resellers accelerate business growth and deliver optimal customer experiences.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
In the event you are still having doubts about which service will perform best for your company it might be a sound idea to examine each service’s social metrics. These metrics are quite often a way to see how popular a given service is and how large is its online presence.For example, if you check Yeastar Cloud PBX LinkedIn page you’ll see that they are followed by 3683 users. In case of Freshdesk Contact Center the number of followers on their LinkedIn page is 19299.
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