What is better Yeastar Cloud PBX or CloudTalk? Getting the best Business Phone Systems product is all about comparing various solutions and figuring out the top software for your specific needs. Our exclusive algorythm will give you a quick look at the general rating of Yeastar Cloud PBX and CloudTalk. For overall quality and performance, Yeastar Cloud PBX scored 8.8, while CloudTalk scored 8.5. On the other hand, for user satisfaction, Yeastar Cloud PBX earned 90%, while CloudTalk earned 100%.
Below you can also look at their functionalities, terms, plans, etc. to see which software will be more appropriate for your company. One key element to check is if the software lets you to toggle on/off permissions on various types of users to limit the exposure of any sensitive business data.
Currently, the best products in our Business Phone Systems category are: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Yeastar Cloud PBX works with worldwide SIP trunks and mainstream IP phones. It also integrates with the following hotel software solutions, CRM tools, communications systems, and other third-party applications:
char
EasyLynq
SugarCRM
Salesforce
Zoho
Microsoft Dynamics 365
Outlook
Google Contacts
Xtelsio CTI
AsterSwitchboard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechNet S.R.L, Meituan-Dianping, Ing. Lucarelli & C.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications solution that helps PBX providers and telecom resellers accelerate business growth and deliver optimal customer experiences.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In the event you continue having doubts about which software will perform best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each solution is and how extensive is its online presence. For instance Yeastar Cloud PBX Twitter account has currently 0 followers. At the same time CloudTalk Twitter is followed by 14 people.
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