What is better YakoVoice or Sharpen? If you need to have a quick way to decide which Customer Support Software product is better, our unique method gives YakoVoice a score of 8.0 and Sharpen a score of 7.4 for general quality and performance. At the same time, YakoVoice is rated at N/A%, while Sharpen is rated N/A% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, costs, and more. Check whether the solution lets you to customize a few of its processes to make sure the software fits your own business procedures.
As of now, the most significant solutions in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
No Customer Support Software will be perfect enough to cater to all the requirements of a company. Though core features of YakoVoice and Sharpen are obviously a priority you should also thoroughly study the integrations provided by a given software. Very often you will already be using some other SaaS software in your company and it’s always wiser to select apps that integrate well with each other. If you do that you can guarantee a smooth exchange of data between your teams and apps, which can really reduce time wasted on migrating between one app and the next.
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