What is better xMatters or Patronum? Specific businesses demand different types of IT Management Software. To understand well which service meets your needs, think of comparing various alternatives feature by feature an taking into consideration their terms and costs. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: xMatters (8.4) vs. Patronum (8.0) for total quality and efficiency; xMatters (100%) vs. Patronum (97%) for user satisfaction rating. Analyze their high and low points and find out which software is a better option for your company. An effective, simple tip is to note down the advantages and disadvantages of both applications side by side and check which solution is better.
Our experts made sure to prepare reviews of all popular IT Management Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: monday.com, Norton Security, aqua cloud.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Patronum integrates with Google Workspace via APIs. You can also access Google Contacts using the Chrome extension as well as Gmail through the Gmail add-on. Contact the vendor for more information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Patronum is an IT management software that enables you to manage your Google Workspace to help you keep track of users, groups, and resources in one platform.
When you pick a software that you believe will be an actual asset for your company you shouldn’t simply focus on what experts have to say about it. Quite frequently individual experience with the software may be different, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each solution to give you a reliable overview of how real users of xMatters and Patronum rate their experience with the service. Our algorithm is based on complex analysis of product appearances on other websites, social networks and blogs, so you are going to get a full and credible overview of what other customers think about every product. In this case xMatters has a total satisfaction rating at 100% while for Patronum 97% of users say they had a positive experience with it.
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