What is better xMatters or Patronum? Assessing products to get the best IT Management Software doesn't have to be tough. On our review platform, we enable you to match xMatters and Patronum and right away evaluate their distinct features. We allow you to take a look at their capabilities, supported devices, customer support, pricing rates, terms, plus more.
You can even compare their overall score (8.4 for xMatters vs. 8.0 for Patronum) and overall customer satisfaction level (100% for xMatters vs. 97% for Patronum). Spend some time and review your leading options and see which one is ideal for your company. Similarly, you have to assess the vendor’s business viability; are they reliable and will they still be around a few years from now?
Our team put a lot of effort to review all popular IT Management Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: aqua cloud, Norton Security, monday.com.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Patronum integrates with Google Workspace via APIs. You can also access Google Contacts using the Chrome extension as well as Gmail through the Gmail add-on. Contact the vendor for more information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Patronum is an IT management software that enables you to manage your Google Workspace to help you keep track of users, groups, and resources in one platform.
Almost as important as functionalities and user support quality are pricing options offered by xMatters and Patronum. While pricing should not be a deciding element it’s definitely an important thing to consider. You should expect a flexible pricing plan that can be matched with your business size and painlessly scaled up if your company expands. Make sure you don’t opt for plans that have extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can usually count on special pricing. You should also check out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with xMatters and Patronum.
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