What is better xMatters or IDERA Rapid SQL? If you want to have a convenient way to find out which IT Management Software product is better, our unique method gives xMatters a score of 8.4 and IDERA Rapid SQL a score of 9.0 for general quality and performance. Moreover, xMatters is rated at 100%, while IDERA Rapid SQL is rated 95% for their user satisfaction level.
You can also compare their product details, including modules, tools, options, plans, prices, and more. Check whether the solution lets you to customize a few of its processes to guarantee the software complements your own business procedures.
We are aware that not all businesses have enough time to try out dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Management Software category are: Norton Security, aqua cloud, monday.com.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
IDERA Rapid SQL is a high-performance yet intuitive SQL query building tool that enables users to build ultra-performance SQL codes on a number of major database management systems (DBMSs).
All the data, facts and experiences that we shared in this comparison were collated from official vendor websites, advertising content available online, real-life experience from real clients as well as our own direct use of each app by an expert. We do our best to comprehensively study each solution, therefore we not only study it internally, but we also compare our results with views of other people from the SaaS community.
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