What is better xMatters or Effector? If you need to get a easy way to find out which IT Management Software product is better, our unique method gives xMatters a score of 8.4 and Effector a score of 8.0 for general quality and performance. At the same time, xMatters is rated at 100%, while Effector is rated 91% for their user satisfaction level.
You can also compare their product details, such as modules, tools, options, plans, prices, and many more. Find out if the application allows you to customize at least part of its processes to ensure the software matches your own business procedures.
We are aware that not all people have enough time to test dozens of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Management Software category are: monday.com, aqua cloud, Norton Security.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Effector pricing starts as low as €0.20. Its enterprise pricing is scalable for users to start with a free prototype or one application with no long-term commitment.
Pro – €15/app/month or €180/app/year
No screen limit
License type: named user
Complex processes – €30/app/month or €360/app/year
No IT Management Software will be perfect enough to cover all the needs of a company. Even though main functionalities of xMatters and Effector are important you should also carefully explore the integrations supported by each app. Very often your team will already be using various kinds of B2B software in your company and it’s much better to select apps that integrate well with one another. With that approach you will be able to be certain of a reliable transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one software and the other.
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