What is better Whatfix or Quantum Metric? Buying the best Customer Experience Management Software product is all about assessing numerous solutions and determining the top application for your specific needs. Our proprietary process will give you a quick look at the general rating of Whatfix and Quantum Metric. For general quality and performance, Whatfix scored 7.9, while Quantum Metric scored 8.0. On the other hand, for user satisfaction, Whatfix earned 100%, while Quantum Metric earned 99%.
Below it's also possible to check their features, terms, plans, etc. to find out which software will be more suitable for your company. An important element to evaluate is if the application can toggle on/off limitations on various types of users to secure any critical corporate data.
At the moment, the most significant solutions in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
All the data, information and opinions that we provided in this comparison were collated from official company pages, advertising materials available online, actual experience from real users as well as our personal hands-on use of every service by a professional reviewer. We put a lot of effort to thoroughly examine each service, as a result we not only test it internally, but we also match our results with opinions of other members from the B2B community.
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