Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Source Tracking
- Lead Management
- Campaign Management
- Track, Log, and Store Lead Conversions
- Store and Track Phone Calls, Web Form Leads and Chat Sessions
- Detailed Business Reports Based on Metrics
- Keyword and Campaign Data appended to each call received
Pricing Info
Pricing Info
WhatConverts offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
WhatConverts Plus Plan – $30/month
- $35/month usage credit
- Call tracking
- Phone numbers – local and toll-free
- Web Form and Transaction Tracking
- Keyword, Campaign, and Visitor Tracking
- Marketing Channel and Keyword Reporting
- Lead Management and Reporting
- Google Analytics and Adwords Integration
- API and Third Party Integrations
WhatConverts Agency Plan – $100/month
- $125/month usage credit
- Phone numbers – local and toll-free
- Call tracking
- All WhatConverts Plus features
- Unlimited accounts
- White-labeled subdomain
- Custom branded reporting & notifications
- Client management
- Account setup service
WhatConverts Enterprise Plan – by quote
- High volume customers with enterprise service and support
Integrations
Integrations
Lead data from WhatConverts can be used for other applications to any purpose depending on the functionalities of the integrated app. Call Tracking data for example can be integrated with Google Analytics and imports keyword tracking into Google AdWords. Integration with Google Analytics is recommended for those who would want a deeper analysis of lead data from call, web form and chat tracking. For Google AdWords integration, this will analyze the traffic in a website that are coming from AdWords.
Other integrations include:
- Zapier
- Salesforce
- Zoho CRM
- Webhooks
- WordPress
- LiveChat
- Bing Ads
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Think Marketing, Studio98, Cybermark
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A well-supported customer relationship management (CRM) software that tracks leads generated from multiple channels, sources, and campaigns to implement better marketing strategies.
Company Email
support@whatconverts.com
Contact No.
Company's Address
8000 Corporate Center Drive, Suite 214
Charlotte, NC 28226
USA
WhatConverts Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
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Both WhatConverts and Deskero were evaluated by a team of independent SaaS experts who conducted a detailed study of all key elements of each solution. Their ultimate score was calculated using our unique SmartScore algorithm which gives an individual partial score to each element like: main features, client support, mobile device support, security, user satisfaction as well as media presence. We are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all aspects of a product before giving it a final score.
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