vtenext
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Marketing tools
- Sales activities
- Customer Service Module
- Business process management
- Web forms
- Open-source CRM system
- Software Development Kit
- Modules creation
- Profiling System
- Web services
- Workflow management
- Business Process Management Engine
- Data import
- CRM mobile app
- Open-source integrations
- Over 100 plug-ins supported
Pricing Info
Pricing Info
vtenext offers a paid plan by quote. Contact the vendor for detailed pricing information.
Integrations
Integrations
- Gmail
- Hubspot CRM
- Mailchimp
- Microsoft Outlook
- Microsoft Exchange
- Prestashop
- Salesforce
- Shopify
- SuiteCRM
- Woocommerce
- Magento
- vtiger
- Over 100 open-source plug-ins
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pellini, Rexroth Bosch Group, lastminute.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
Company Email
info@vtenext.com
Contact No.
Company's Address
Vtenext SRL
Viale Sarca, 336/F,
20126 Milano MI,
Italy
vtenext Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
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You should note that even though both vtenext and nanoRep may have a top quality set of features each solution might be aimed at a different business size. If you are comparing features you should focus on a business type they are meant for. Specific functionalities could scale up effectively for large enterprises but if you own a small or medium business it’s usually better to refrain paying for complex functionalities that you might never use.
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