Vonage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Virtual Receptionist
- Customizable Call Routing
- WAN Optimization
- Traffic Prioritization
- Software-Defines WAN
- Unified Communications
- Amazon Chime Integration
- Online Meetings
- Video Conferencing
- Web Conferencing
- High-Quality Voice, Point to Point Video, and Messaging
- Elevated Quality of Service for Voice, Video and Data Communications
- Runs On High-Speed Internet Connection
- Mobility
- Mobile and Desktop Apps
- Call Monitoring
- Call Recording
- Launch a Contact Center
- Reduce Communication Cost
- Connect Virtual Teams/Offices
- Phone Number Verification
- Chat
Pricing Info
Pricing Info
Vonage SMB and enterprise pricing information is available only upon request. Please contact the company for details, and get your quote.
Integrations
Integrations
Vonage supports the following integrations:
- Salesforce
- Microsoft Dynamics
- Oracle
- Zendesk
- G Suite
- Bullhorn
- Clio
- Netsuite
- JobDiva
- Office 365
- ConnectWise
- Zoho
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Craft Art Company, Knee Walker Central, Pennrose
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.
Company Email
info@vonage.com
Contact No.
Company's Address
Vonage Corporate Headquarters
23 Main Street
Holmdel, NJ 07733
USA
Vonage Comparisons
Popular Vonage Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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Both Vonage and Talkdesk were reviewed by a panel of reliable SaaS experts who conducted a full examination of all important elements of each solution. Their ultimate score was calculated with unique SmartScore model which gives a separate partial score to every element like: main features, client support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only factor important to a business so we make sure we pay attention to all aspects of a solution prior to giving it a final rating.
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