Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Center
- Virtual Switchboard
- Call Recording
- Virtual Numbers
- Collaboration
- Conference Call
- Connection with 75 Countries
- Advanced Call Controls
Pricing Info
Pricing Info
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay As You Go – $6/user/month
- 40+ call and collaboration features
- All CRM and webhook integrations
- Unlimited inbound calls (excluding toll-free numbers)
- Free number porting to VoIPstudio
- 24/7 support from a multi-lingual team
- 12-month data retention
2K Bundle – $20/user/month
Everything from Pay as You Go, plus:
- One inbound number per user
- 2,000 call minutes per user per month
Enterprise – By quote
Everything from 2K Bundle, plus:
- Volume discounts
- Dedicated onboarding plan
- Priority phone and email support
CX Add-on – $14/user/month
Advanced tools designed for customer experience and call centre teams:
- Complex IVR (multi-instance and chained)
- 5-year data retention
- AI-powered call transcriptions, summaries, and actions
- AI-powered call analysis (CX Score)
- Automatic dialer
All plans and the CX Add-On include a free 30-day trial.
Integrations
Integrations
VoIPstudio fully integrates with various CRMs and provides customers free access to their REST API. Ref phones integration is also allowed, including adding Yealink.
- Zoho CRM
- Zapier
- Taxi Caller
- Microsoft Dynamics 365
- Salesforce
- Oracle Sales Cloud
- Office 365
- G Suite
- HubSpot
- simPRO
- Sage ACT
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MeteoGroup, simPRO, Homes & Rooms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VoIPstudio.com is a cutting-edge communication platform designed to meet certain corporate needs.
Company Email
sales@voipstudio.com
Contact No.
Company's Address
VoIPstudio.com,
3rd floor, 7 Devonhurst Place, Heathfield Terrace, London, London W4 4JD,
Great Britain
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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Almost as important as functionalities and user support quality are pricing options given by VoIPstudio and Freshservice. Even though price should not be the only element it’s surely a key thing to consider. You should look for a flexible pricing package that can be matched with your company size and effortlessly scaled up when your company expands. You should be certain you don’t choose packages that have complex features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and gives you a reliable overview of what it’s like to work with VoIPstudio and Freshservice.
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