Talkdesk
NOAWARDS
YET
Pricing:
Starting from $385
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agent can work anywhere
- Allows unlimited custom data fields and dispositions
- Automatic monitoring and management of regulatory compliance
- Automatically leave voice messages
- Automatically scrubs against in-house or Federal Do-Not-Call
- Automatically skips busy lines
- Call back manager – reassign and reschedule callbacks
- Call report for campaign stats
- Easy to use – quick download and setup
- Eliminate dropped calls by setting up rollover IVR
- Extensive interface for system integration
- Integrate with any Windows-based software
- Record call by agent
- Sends calling information to agent’s computer
- Support WAN, LAN network configuration
- Training of new agents
- Unified agent desktop
- Unlimited scalability/call capacity
- Use company’s PBX system
- Use VoIP internet dialing services
Pricing Info
Pricing Info
Voicent predictive dialer pricing
- 1 agent, 1 line: $385
- 4 agents, 8 lines: $1,999
- 10 agents, 20 lines: $4,699
- 20 agents, 40 lines: $7,999
Integrations
Integrations
Voicent predictive dialer supports integration with any Windows-based software like SQL database as well as CRM apps like SugarCRM, Salesforce, and Zoho CRM.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Purdue University, Stanford School of Medicine, HP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Voicent's offers an easy-to-use predictive dialer software product that can boost your productivity and improve campaign bottom-line.
Company Email
support@voicent.com
Contact No.
Company's Address
2665 Marine Way, Suite 1140, Mountain View, CA 94043
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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When you choose a service that you think will be an actual asset for your business you shouldn’t just focus on what experts have to say about it. Quite frequently individual experience with the app may change, depending on your own goals and requirements. This is why in our reviews we also offer our User Satisfaction Rating for each service to give you an immediate impression of how actual users of Voicent Predictive Dialer and Talkdesk rate their experience with the solution. Our algorithm is built around complex analysis of product appearances on other sites, social media and blogs, so you are going to receive a comprehensive and reliable picture of what other customers think about every software. In this example Voicent Predictive Dialer got a total satisfaction rating at N/A% while for Talkdesk 100% of users say they had an enjoyable experience with it.
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