What is better Vivantio or SquidsDBaaS? Comparing products to get the best Customer Support Software need not be difficult. On our review platform, it is possible to match Vivantio and SquidsDBaaS and quickly see their differences. We allow you to take a look at their functions, supported devices, level of support, costs, terms, and more.
You can also review their overall score (8.4 for Vivantio vs. 8.4 for SquidsDBaaS) and overall customer satisfaction level (93% for Vivantio vs. 100% for SquidsDBaaS). Devote time to assess your leading options and see which one is right for your company. Similarly, you have to assess the vendor’s credibility; are they reliable and will they still be operating in a few years time?
Our team put a lot of effort to review all popular IT Service Software products available out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
In case you continue having second thoughts about which product will work best for your business it might be a good idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each solution is and how extensive is its online presence. For instance Vivantio Twitter account has currently 70 followers. At the same time SquidsDBaaS Twitter is followed by 16 people.
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