What is better Vivantio or Sinch? If you want a reliable Customer Support Software product for your business you have to make time to evaluate various options. It doesn’t have to be complex, and can be as simple as matching their functionalities in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can check Vivantio’s overall score of 8.4 and compare it against Sinch’s score of 8.6; or Vivantio’s user satisfaction level at 93% versus Sinch’s 94% satisfaction score.
The comparison will help you spot the strengths and weaknesses of each service, and decide which one suits you requirements better. Aside from the robust features, the solution that is easy to understand and use is always the better product.
In the event you want to quickly locate the more reliable IT Service Software according to our experts we suggest you try out the following solutions: LiveAgent, Zendesk, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as crucial as features and client support responsiveness are pricing plans provided by Vivantio and Sinch. Even though cost should not be the only factor it’s without a doubt a key thing to consider. You should count on a flexible pricing plan that can be matched with your team size and easily scaled up when your business expands. You should be certain you don’t select packages that include additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly because big companies can often benefit from discounts. You should also give a chance to a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to invest any money and gives you a practical overview of what it’s like to work with Vivantio and Sinch.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
