Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integrated Chat and Collaboration
- Service Request Management
- Customer Portal & Knowledge Base
- Automated & Customizable Workflows
- Traditional & Agile Project Management
- Gantt Charts, Assignment, & Scheduling
- Reporting & Exporting
- Task Timers and Timesheets
Pricing Info
OneDesk has a 14-day free trial. The vendor offers the following pricing plans: $11/user/month (monthly), $9/user/month (yearly)
- Helpdesk
- Project Management
- Customer Apps
- Mobile App
- Full Featured
- Unlimited projects and customers
Integrations
OneDesk integrates with the following software:
- Box
- Dropbox
- FreshBooks
- Mailchimp
- Okta
- QuickBooks
- Visual Studio
- WordPress
- Azure Active Directory
- hundreds more with Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OneDesk is a project management software and helpdesk solution seamlessly joined together under one platform.
Company Email
hello@onedesk.com
Contact No.
Company's Address
OneDesk Software Inc.,
1500 du College, Suite 210, Montreal, QC,
Canada
OneDesk Comparisons
Popular OneDesk Alternatives
When you pick a product that you believe will be an actual asset for your company you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the service may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each solution to give you a quick overview of how actual users of Vivantio and OneDesk evaluate their experience with the app. Our system is based on detailed analysis of product mentions on other websites, social networks and blogs, so you are going to get a full and credible landscape of what other people think about each software. In this example Vivantio got a total satisfaction rating at 93% while for OneDesk 99% of users claim they had an enjoyable experience with it.
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