What is better Vivantio or LivProp? There are lots of Customer Support Software products in the market these days. The best way to find out which product fits your needs best is to check them side by side. As an example, here you can review Vivantio and LivProp for their overall score (8.4 vs. 8.0, respectively) or their user satisfaction rating (93% vs. 98%, respectively).
You can even review their functions and pricing stipulations along with other valuable data below. When matching products make sure to analyze their similar functions and mark their distinctive elements to get a clearer picture of both deals. Likewise, remember to evaluate other issues including security, backup, intuitiveness, and helpdesk support.
We know that not all businesses have the time to examine a large number of various products, so we created a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Every time you compare various Customer Support Software software you shouldn’t simply explore their features list and offered pricing plans. Pay attention to the fact that the software should be adjusted to your needs and company so the more flexible their offer the better. Learn what platforms are supported by Vivantio and LivProp and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a deal breaker for many businesses.
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