What is better Vivantio or Kukui? The ideal CRM Software is a program that can address your company’s specific requirements. It’s easy to find which solution works really with your enterprise if you review several products before you decide which one is the best.
As an example, Vivantio and Kukui are scored at 8.4 and 8.3, respectively, for overall quality and performance. Likewise, Vivantio and Kukui have a user satisfaction rating of 93% and N/A%, respectively, which suggests the general satisfaction they get from customers. Better yet, reach put to a current user of the software and solicit their feedback concerning the software in question.
Our team put a lot of effort to prepare reviews of all popular IT Service Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on just a broad set of functionalities and scalable pricing plans from a popular CRM Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that when you have any questions about Vivantio or Kukui, or you face some problems, or perhaps you’ll need to request a certain update or functionality beneficial to your team you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy personal training or at least a knowledge base you can use.
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