What is better Vivantio or ActiveBatch? A good way to find the right Customer Support Software product for your company is to evaluate the solutions against each other. Here you can compare Vivantio and ActiveBatch and see their capabilities compared thoroughly to help you decide on which one is the more effective product.
Likewise, you can review their overall ratings, such as: overall score (Vivantio: 8.4 vs. ActiveBatch: 8.8) and user satisfaction (Vivantio: 93% vs. ActiveBatch: 97%). Browse through their varying features and similarities and see which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
We know that not all people have the time to examine a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
ActiveBatch natively integrates with the following applications:
Active Directory
Crystal Reports
CyberArk Application Access Manager
Exchange Server
Oracle Job Scheduler
PowerShell
SQL Server Scheduling
Task Scheduler Automation
Amazon EC2
Hadoop Ecosystem
IBM Cognos BI
IBM DataStage
IBM PureData (Netezza)
Informatica Cloud
Informatica PowerCenter
Microsoft Azure
Microsoft Dynamics AX
Microsoft SharePoint
Microsoft System Center
Configuration Manager
Operations Manager
Orchestrator
Service Manager
Virtual Machine Manager
Microsoft Team Foundation Server
Oracle EBS
Oracle PeopleSoft
SAP BusinessObjects Data Services
SAP NetWeaver
ServiceNow
Teradata
VMware
ActiveBatch also has API accessibility so you can custom-integrate it with your existing solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Bosch, Subway
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cross-platform workflow automation tool that can handle job scheduling and workload distribution and management. It eliminates scripting through prebuilt, pretested, production-ready Job Steps for no-code workflow assembly while supporting existing script investments. This eliminates the hassle and coding associated with workflow development.
In the event you are still having doubts about which solution will be best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently a sign of how popular each product is and how big is its online presence. For example, in case of Facebook Vivantio has 0 likes on their official page while ActiveBatch profile is liked by 161 users.
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