What is better Vision Helpdesk or WP-CRM System? Different companies require different types of CRM Software. To understand well which service meets your needs, consider assessing various options feature by feature an taking into consideration their terms and costs. Similarly, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: Vision Helpdesk (9.2) vs. WP-CRM System (8.0) for overall quality and performance; Vision Helpdesk (99%) vs. WP-CRM System (96%) for user satisfaction rating. Examine their strong and weak points and find out which software is a better choice for your company. An effective, simple tactic is to list the pros and cons of both services next to each other and check which software comes on top.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
WP-CRM System core plugin that can be downloaded for free. They also offer premium extensions for additional functionality. The extensions can be purchased individually or in a bundle. For the latter, the platform offers three enterprise pricing plans billed on an annual basis.
Plus – $99/year
WP-CRM System
3 Premium Extensions
1 year of support
1-year updates for one website
Enhanced – $199/year
Includes all existing and upcoming extensions while the user’s license is active
1 year of support
1-year updates for one website
Professional – $249/year
Includes all existing and upcoming extensions while the user’s license is active
In the event you continue having second thoughts about which software will be best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how extensive is its online presence.For instance, if you look at Vision Helpdesk LinkedIn page you’ll see that they are followed by 242 users. In case of WP-CRM System the volume of followers on their LinkedIn page is 0.
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