What is better Vision Helpdesk or Remedyforce? The perfect Help Desk Software is a product that can handle your company’s unique needs. It is possible to find which alternative works best for your industry if you assess a wider range of products before you decide which one is the best.
As an example, Vision Helpdesk and Remedyforce are scored at 9.2 and 8.1, respectively, for general quality and performance. Similarly, Vision Helpdesk and Remedyforce have a user satisfaction rating of 99% and 83%, respectively, which reveals the general satisfaction they get from customers. Better yet, reach put to a regular client of the software and ask for their feedback regarding the software in question.
We realize that not all companies have enough time to test a large number of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
All the data, details and reviews that we provided in this table were gathered from official vendor websites, marketing content available online, actual experience from real users as well as our personal hands-on use of every service by a professional reviewer. We do our best to comprehensively analyze each solution, as a result we not only test it on our own, but we also match our observations with experiences of other people from the B2B community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
