What is better Vision Helpdesk or Spotler CRM? Different organizations need different types of CRM Software. To find out which service suits you, consider comparing various solutions feature by feature an taking into consideration their conditions and costs. Similarly, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: Vision Helpdesk (9.2) vs. Spotler CRM (8.5) for all round quality and efficiency; Vision Helpdesk (99%) vs. Spotler CRM (N/A%) for user satisfaction rating. Analyze their strong and weak points and find out which software is a more sensible choice for your company. A simple, practical way is to list the strengths and weaknesses of both solutions side by side and find out which solution has more benefits.
We did our best to prepare reviews of all popular Help Desk Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Own integrated Service module* Xero Accounting Software
Sage Business Cloud
KashFlow
OneLogin
Microsoft Azure
* The Marketing module or Service module is included free with 5 or more users on the Enterprise plan. Or you can get both modules for free with 10 or more users.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
British Red Cross, Hello Scotland, Royal Academy, Publicis Blueprint
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Spotler CRM is a full suite sales, marketing, and customer support online CRM platform that is easy to use and works immediately. It has robust modules for pipeline management, contact management, and case management. This scalable CRM platform also has a built-in email marketing feature.
In the event you are still having doubts about which software will work best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given solution is and how extensive is its online presence. For instance, in case of Facebook Vision Helpdesk has 21013 likes on their official page while Spotler CRM profile is liked by 219 users.
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