What is better Vision Helpdesk or Oxygen Help Desk? To make sure you acquire the most useful and productive Help Desk Software for your company, you have to compare products available on the market. For instance, here you may match Vision Helpdesk’s overall score of 9.2 against Oxygen Help Desk’s score of 6.8. You can even compare their general user satisfaction: Vision Helpdesk (99%) vs. Oxygen Help Desk (96%).
What’s more, you can review their strengths and weaknesses feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to select the right software for your needs. Of course you should know your particular requirements to realize which software meets those needs.
Our team put a lot of effort to review all popular Help Desk Software services available on the market, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
It may not always be sufficient to just compare Vision Helpdesk and Oxygen Help Desk with one another. Although specific features, cost and user experience are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards claimed by every solution. Frequently a less known software may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that despite limited market popularity it’s a worthy contender to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
