What is better Vision Helpdesk or MobileDay? With various features, pricing, terms, and more to check, determining the best Customer Support Software for your company is challenging. However by using our system, it's easy to match the characteristics of Vision Helpdesk and MobileDay as well as their general SmartScore, respectively as: 9.2 and 7.5 for overall score and 99% and 100% for user satisfaction.
You can also compare them feature by feature and see which application is a better fit for your enterprise. Keep in mind to use a trial version first prior to getting a plan to experience how the program can benefit you in practical situations.
We know that not all people have the time to test a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
When you choose a app that you are sure will work best for your team you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the service may be different, depending on specific preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each service to give you an immediate impression of how real users of Vision Helpdesk and MobileDay evaluate their experience with the app. Our system is based on detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to obtain a full and credible overview of what other customers think about every app. In this case Vision Helpdesk has a total satisfaction rating at 99% while for MobileDay 100% of users express they had an enjoyable experience with it.
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